Your privacy is imperative to us and the following information explains what measures we take to protect it. longlivelives.com uses security technology, including firewalls and Secure Socket Layers to protect information submitted through this website or App. We do not have access to your financial information which is securely transferred directly to our card processing agents, who securely process it on our instructions. During your visit to our site we may gather certain personal information that is necessary to set up your account, for the purposes of billing, delivery of your medicine/product and queries. We only keep your information for as long as is necessary to process your order, process any applicable refunds, and respond to any complaints/feedback or to provide you with promotional information you have subscribed to. Electronic transmissions are never completely private or secure therefore we encourage customers to ensure that any computer (tablet or smart phone) you use to access your online patient record is suitably protected from potential interception. longlivelives.com complies with the Data Protection Act. We will use the information you provide with other information we obtain about you to administer and provide the goods and/or services you request. We will not share your personal information with any organisation other than those directly involved in delivering these services, namely the dispensing pharmacy and the courier service. This service does not take responsibility to inform your regular GP of the medication prescribed/advised by our doctors. If you want us to do this we would require your GP details and your consent.